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Machines - Delivered with a Silver lining

Tudor Griffiths purchases Volvo equipment with silver customer support agreements

The Tudor Griffiths Group based in Ellesmere, Shropshire has added another piece of Volvo Construction Equipment to its fleet for its many faceted business operations at Wood Lane Quarry.

Joining the existing plant fleet, made up predominantly of Volvo branded equipment, is the recently introduced EC360C LC crawler excavator. The new thirty six tonne machine takes charge as prime mover in Tudor Griffiths’ Wood Lane quarry replacing a three year B series model. In order to properly manage the life time owning and operating costs of this and the other Volvo models in the fleet including L180E loading shovels, A35D articulated haulers, and two other excavators, Tudor Griffiths has entered into a formal servicing and maintenance agreement with Volvo Construction Equipment. “The service support we get from Volvo is first class,” cites Group Transport Manager Jamie Jones. “By this we are talking about fast reaction times to any opportunities that arise and the fact we are dealing with competent people who understand both our needs as a customer and the products they are dealing with. That’s why we have decided to take up Volvo’s Silver customer support agreement package for the whole of our Volvo fleet.”

The Silver customer support agreement from Volvo provides Mr Jones with a tool to budget for and track, with full visibility, the running costs of each item of plant. Regular six monthly reviews with the supplier ensure each machine is monitored to ensure its performance is managed in a cost effective way. Volvo’s ‘Matris’ monitoring and diagnostic tool provides added value and support to assess the machines’ performance. “For example, we’ve immediately seen an improvement on fuel efficiency and therefore the initial running costs of the new EC360C over its predecessor,“ comments Jamie Jones. “In addition, there are considerable improvements in terms of the new comfortable cab and the controllability of the machine has been welcomed by my operators.”

The EC360C is powered by a 12 litre Volvo Tier III low emission engine developing 250 net hp. Coupled to the innovative to the “Integrated work mode control “ hydraulic system the machine delivers high productivity, high digging capacity precision and above all excellent fuel economy.

The Tudor Griffiths Group was founded in 1874 by the current Managing Director’s Great Great Grandfather and continues to operate as a family business with interests in quarrying, waste recycling, concrete batching as well as aggregate supply in bulk and bag to its own DIY and Builder’s merchants and third party outlets. The Group also has interests in fuel distribution, farming and the leisure industry.

Volvo Construction Equipment Ltd market wheeled loaders, articulated haulers, hydraulic excavators, graders, Volvo Compact Equipment and Volvo road machinery products. Nine strategically placed customer support centres and a network of compact equipment dealers ensure high quality customer support throughout Great Britain.